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SureWash ELITE

Augmented reality competence based training in hand hygiene and infection control.

The SureWash ELITE kiosk system is a combination of an e-learning system, gamification and patented gesture recognition technology that uses a live video camera to measure hand motions and provide real-time feedback to support the user in a “Deliberate Practice” learning framework.

SureWash ELITE

The World Health Organization (WHO) hand hygiene protocol has been shown to be the most effective in killing germs on the hands.

A positive education experience for patients and visitors

Infection control is a shared concern and SureWash ELITE can be used to engage patients and family members in a conversation about hand hygiene and infection control issues. Patients find the training and engagement a positive experience. An associated range of signage can be used to engage users in independent learning kiosks.

Augmented reality feedback

The live video image is shown to users on a large screen and the image overlaid with real time feedback on their progress (augmented reality). In addition to measuring the motions of the hands in accordance with the WHO protocol they can optionally measure the size of the hands and if staff are “bare to the elbow”

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Learning theory / Pedagogy

The learning system is organized in accordance with the experiential learning - “learn-by-doing” methodology that fits with Lean / Six Sigma Process improvement concepts. Learning is divided into multiple levels of increasing complexity (removal of prompts and increasing speed). The multiple levels promote the opportunity for multiple short learning sessions with feedback that leverages the latest finding in neuroscience on the learning of psychomotor skills. This approach helps users develop the embodied learning (muscle memory) of hand hygiene thereby improving both the compliance and effectiveness of hand hygiene.

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Compliance & certification

SureWash Elite incorporates an RFID badge reader and record management system so that in a large institution can ensure that its entire staff has undertaken training. An “exception report” can be used to identify staff that have yet to undertake training. Usage data can also be used in an Action Research or community of practice improvement methodology to have groups of staff set and attain improvement goals. Goals and an associated leaderboard can be used to drive local contest and challenges which motivate engagement with training. The SureWash Elite learning kiosk can be moved around the facility to provide self-directed training in the workplace around the clock.

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Realtime reporting and monitoring

All SureWash systems also connect to the platform. Here users can amalgamate records and reports across multiple machines, design and build their own multimedia content and questionnaires for deployment, generate schedules and program plans, access user guides and FAQ’s, update their machines with the latest software and content modules, access marketing collateral and issue certification documents to encourage engagement with the target audience.

SureWash ELITE Specifications

SureWash ELITE


Height: From 40"/101.6 cm to 64.5" / 163.8 cm, height adjustment by means of a foot pedal with gas spring assisted control.
Base Dimensions: 20.2 x 20.2” / 51.3 x 51.3 cm
Wheel dimensions: 5"/12.7 cm diameter casters (4 locking) for easy transition over uneven surfaces.
Weight: 57.3 kg / 129 lb


Hardware: Intel Core i5 NUC computer
SoftKinetic DS325 3D Camera
Iiyama 21 inch touchscreen Monitor
3G Modem
External ports: 1 x VGA, 2 x USB 2.0, 1 x RJ45
Power 110 / 240 volt
RFID Card reader
(optional finger print scanner)

Product Downloads

SureWash Elite Product Brochure

Calculating the human and financial cost of poor hand hygiene

Use our simple calculator to estimate the cost of poor hand hygiene in your organisation and see how SureWash can drive fundamental improvement.

Try the calculator