Cleaning both the SureWash GO and SureWash ELITE correctly is extremely important. Please follow the below instructions for how to clean your SureWash device.

First of all, for health and safety reasons, your SureWash machine should be turned off using the power switch and unplugged before cleaning.

Cleaning your SureWash ELITE:

For the SureWash ELITE, apart from the screen, the SureWash machine (cart, tabletop, camera head and extrusion) should be cleaned and disinfected with a hospital grade disinfectant/cleaner. Allow the required contact time to pass before wiping away any excess.

You can clean the screen with a moistened microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. The cloth should be damp, but not dripping wet. Using any material other than a microfiber cloth could cause damage to your product. When cleaning the display screen, carefully wipe in one direction, moving from the top of the display to the bottom.

Surfaces must be completely air-dried before turning the device on after cleaning. No moisture should be visible on the surfaces of the product before it is powered on or plugged in.

For more information regarding Dell’s guidelines, please click here.

Cleaning your SureWash GO:

For the SureWash GO, (apart from the screen) use standard alcohol wipes to wipe down the system. Clean your screen using a screen cleaning wipe or a soft, dry, lint-free cloth. When necessary, you can dampen the cloth with one of the following: water, isopropyl alcohol (IPA) solution 70% or less, or eyeglass cleaner. Never use glass cleaner or other chemical cleaners.

We’ve tested the safety of using the following isopropyl alcohol (IPA) solution and disinfectant wipes on different Surface devices. Be sure to follow the recommendations in the next section as there are specific cleaners that are best for certain devices and finishes.

  • Isopropyl alcohol (IPA) solution 70% or less
  • PDI Sani-Cloth® Plus
  • Covidien™ Alcohol Prep pads
  • CaviWipes™
  • Clorox Healthcare® Bleach Germicidal Wipes
  • Total Solutions® Disinfectant Wipes

For more information on Microsoft’s cleaning guidelines, please click here.

If you have any further queries about how to clean your SureWash device, please contact