A question we constantly get asked is ‘what is the difference between the SureWash ELITE and SureWash GO‘. Ultimately, the patented software for delivering hand hygiene technique training is the same on both devices. However, there are some differences including portability, training capacity, functionality, and price.



The ELITE is our core offering. It comes on a height adjustable medical cart and is easy to move between departments within a healthcare setting as it is on wheels. As for the GO, it is for smaller volume areas or where regular moving between buildings is important. It weighs just 5.2kg and is in a self-contained case with a handle for ease of transportation. The device should sit on a surface approximately counter height.


Training Capacity

The computer on the ELITE is a Dell All in One PC, meaning it is more powerful, and it can manage a higher amount of usage. The screen is also larger in comparison to the SureWash GO which is a Microsoft Surface Pro tablet. Therefore, the overall user experience is better on a SureWash ELITE, specifically in a large hospital setting. For guidance on which device is suitable for you/how many devices you need, as an example, we suggest for a 200-bed hospital, 1 SureWash ELITE. Or for a 200-bed hospital with an outreach clinic, we suggest 1 ELITE and 1 GO.



When it comes to the functionality of both the ELITE and GO, although the software is the same, the ELITE has more capabilities. It can check ‘bare below the elbow’ and it can also hold more lessons and quizzes at any one time. For example, on the ELITE, you can have 3 lessons and 3 quizzes available to staff members at any given time. However, on the GO, you can only distribute 3 types of content in total at any one time. For example, 2 lessons and 1 quiz / 1 lesson and 2 quizzes.


Core hand hygiene training software

As already mentioned, the core hand hygiene training software is the same for both the ELITE and GO. You can customise both to teach and assess either the WHO 6-step technique or the 6-step technique with wrists. We can also facilitate techniques of different order once there is scientific evidence to support is (i.e., fingertips first.)

The training follows the same format on both, by dividing learning into 5 levels and a tutorial. All training data from both the ELITE and GO is then available on SureWash.Net, our cloud-based reporting platform.



The SureWash ELITE is the more expensive of the two devices due to its enhanced capabilities. The new SureWash GO is more affordable, specifically for outreach clinics, community trusts etc. However, if you would like to request a quote for the SureWash ELITE and/or SureWash GO, email info@surewash.com.

To conclude, although the core software on the SureWash ELITE and GO are the same, there are differentiators between the two products. The type of SureWash device and the number of devices you may need are dependent on a number of factors such as the size of your facility, the number of training sites, your organisations specific needs etc.

If you would like help deciding which product is suitable for your facility, please contact us below: